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Adding your Privacy Policy and Reservation Policy

This article summarizes how to add a privacy or reservation policy to your website. 

If you choose to add a reservation policy, this will display both in the footer on your website and in the BookingSuite booking engine (if applicable). Your reservation policy may include information about methods of payment, cancellations, minimum night stays or any other important details you want to provide to your guests. If you are using the BookingSuite booking engine, a guest must accept your reservation policy before they can finalize a reservation. This is known as the "Terms and Conditions". 

If you already have your own privacy policy, you may choose to add it to the footer of your website. A privacy policy states the ways in which your website is using a visitor’s data. If you do not have a privacy policy, you can turn off this tab and a link to the BookingSuite legal terms will display instead. 

Follow these steps to set up a privacy or reservation policy in your BackOffice: 

  1. Log-in to your Backoffice
  2. Go to Settings > Policies                                                          
  3. Select either Privacy Policy or Reservation Policy on the left hand side.
  4. You can choose to rename these pages by hovering over the name, clicking on the orange down arrow, and choosing Rename.
  5. Click the check mark to save the name change.
  6. In the text box for either policy, you can add all relevant information.
  7. Once completed, click the orange Save button.
  8. To make these changes appear live on your website, please go to Marketing > Publish > Publish Now.

To add or remove policies from your site:

  1. Go to Marketing > Channels > On-Web > Footer
  2. You can switch between orange and grey to turn the policies on or off. You can also change the order of the tabs in the footer by dragging and dropping items in the list.
  3. Click Save.
  4. To make these changes appear live on your website, please go to Marketing > Publish > Publish Now.



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